Spinrise Australia — Privacy, Straight Talk
We only use your info to run a safe, legal Aussie casino, pay you in AUD and keep the bad actors out. We don’t sell data. If a use doesn’t help you play safely or meet the rules, we don’t touch it.
Why we need a few basics
Australia sets clear guardrails: you must be 18+, payments must be legit, and personal info must follow the Privacy Act and the Australian Privacy Principles. AUSTRAC’s AML/CTF rules also apply. A small set of details lets us tick those boxes and protect your account.
What we collect (kept lean)
Proof it’s you: name, date of birth and a clear photo of a government ID, so we can confirm you’re 18+ and stop impersonation.
How to reach you: address, email and phone, so support can contact you and we can send essential account notices.
Money & play history: deposits, withdrawals, wagers, wins/losses, bonuses and chargebacks—so payouts are accurate and fraud has nowhere to hide.
Tech breadcrumbs: IP address, device/browser type, timestamps and error logs—so the site stays fast, stable and secure.
Your choices: language, responsible-gaming limits and whether you want marketing. No opt-in = no promos (that’s the Spam Act doing its job).
How we use your info
Open and manage your account. Verify age and identity. Process AUD payments. Detect and prevent fraud and abuse. Keep performance snappy. Meet legal and audit requirements. If you’ve opted in, we tailor offers; change your mind at any time and the promos stop.
Who else sees it (need-to-know only)
Payment processors and banks to move funds.
KYC/AML and identity-check partners to confirm it’s you.
Hosting and cybersecurity providers to keep the lights on.
Auditors and legal advisers when required.
Regulators or tax authorities where the law says we must.
Every partner is bound to protect your info, follow our instructions and never reuse it for anything else. No data sales—full stop.
Cookies (the useful kind)
Cookies keep you signed in, remember settings, fight fraud and help us see what works. You can control them in your browser; some features rely on them.
Where your data may live
Mostly in Australia, sometimes in other countries where a secure cloud region operates. Wherever it goes, we apply legal and technical safeguards so protection lines up with Australian standards and data is used only to run Spinrise.
Your rights, in plain English
Ask for a copy of your personal info.
Fix something that’s wrong or out of date.
Change your marketing choices or opt out entirely.
In some cases, ask us to delete data we no longer need.
You can also ask how your information has been used or shared.
Make a request through in-app or account support; once we verify it’s you, we aim to respond within 30 days.
How we keep it safe
Encryption in transit and at rest, layered firewalls, multi-factor logins, least-privilege access, round-the-clock monitoring and regular security tests. Only trained staff and vetted partners who genuinely need access can see your data. If a breach is likely to cause serious harm, we assess and, where required, notify you under the Notifiable Data Breaches scheme via the national privacy regulator.
How long we keep it
Only as long as needed to run your account and meet legal, tax and AML/CTF duties—often your account lifetime plus a legally required period. When the clock runs out, we securely delete or irreversibly anonymise the data.
Third-party sites
If a banner or plugin takes you off our site, their privacy rules apply. Give them a quick read before sharing anything there.
Questions or complaints
Reach out through in-app or account support and we’ll sort it as quickly as we can. If you’re still unhappy after that, you can take the matter to Australia’s national privacy regulator.
